Web Audit Services For Tiny Businesses & Non-Profits

Website Audits &
UX Consultation

You want to step up your game.

My professional training in User Experience Research & Design means that I have a trained eye (and epic toolkit) for discovering actionable improvements in designs and processes.

I take time to learn about you, your goals, and your clients. Then, I put my research goggles and figure out how well what you’re doing aligns with modern design standards, industry research, and what you and your clients actually need.

I’ll give you an itemized list of concrete, actionable suggestions for how to shift your process or design for success, along with a hefty dose of friendly encouragement!

Let’s make your business amazing-er!

A photograph of a computer resting on a coffee shop table. There are many windows open on the computer screen, and a notebook open nearby with a pen crossed over the pages.

“One-Week To Better” Consultation

Screenshot of TedX Asheville website homepage on an ipad
Screenshot of TEDx Asheville 2022 website

MIGHT BE PERFECT FOR YOU IF:

+ Your website feels outdated
+ You’re not attracting your ideal clients
+ You’re wasting time answering the same questions over and over
+ You’re losing out on clients or sales
+ You’ve got that gut feeling that something could be better

HOW WE MAKE YOUR BUSINESS AMAZING-ER:
+ Free 30-minute Intro Chat to see how I can help
+ 60-minute Discovery Workshop
+ I take a week to work my investigative magic on your website or process to answer our top questions
+ 90-minute Results Workshop & Brainstorm
+ Ranked list of actionable suggestions for improvements


WHAT YOU’LL NEED
+ Ability to articulate who your clients are - and help me get inside their heads (backed up with data, if at all possible!)
+ Availability for workshop & presentation calls, and approval of research questions on day two of our project timeline
+ An open mind to new ways to approach or present your business!

PROJECT TIMELINE

WEEK ONE : DISCOVER & DEFINE

KICKOFF + DISCOVERY WORKSHOP
DEFINE & APPROVE RESEARCH QUESTIONS
SITE/PROCESS TESTING
USER RESEARCH
INDUSTRY
RESEARCH

WEEK TWO : LEARN & IMPROVE

RESULTS WORKSHOP & BRAINSTORM
THE FIRST DAY OF THE REST OF YOUR BUSINESS!

Frequently Asked Questions

  • My famous Discovery Workshop is the heart of what makes my design process different from other designers. It’s a 90-minute workshop over zoom where we really dig into what you do, why you do it, and who your business serves.

    I want your website or process to be perfect for YOU and YOUR clients, which means I have to take the time to learn about you! The Discovery Workshop is, arguably, my favorite part of the design process.

    I keep it fun and 100% of past clients have said that the discovery workshop alone made working with me worth it as it helped them think about their business and clients in a new way!

  • A feeling of empowerment and clarity about the improvements you want to make!

    At the end of the process, we’ll go over my research presentation together. I’ll share what I found based on 10 key metrics for website success. I’ll go over al background research I did: competitors/industry research, applicable white page research, and user research. And finally, we’ll go over a list of creative solutions to any problems I spotted, ranked by importance of addressing.

  • If, in our intro chat, we decide that my standard approach to this consultation will work best for your business, there’s a standard fee of $1000.

    If we decide that more or less extensive testing or research is going to be needed, then I’ll give you an estimate based on my hourly consulting rate.

  • A world with more great user experiences is a world that’s more accessible and less frustrating for everyone! And that’s a world that I want to live in.

  • What you do with the ideas from this consultation are up to you!

    If the solutions we uncover are within my scope of expertise, I’m happy to offer you web design services at my returning-client friendly hourly rate!

  • You can reach out to me here!